Mercy Parklands has 100 employees who receive additional support from a team of dedicated and caring volunteers.

Our staff are selected for their skills and interest in caring for the health of older adults. Registered nurses supervise care 24 hours a day and are dedicated to maintaining the health and wellbeing of residents.

Nursing and care staff work with doctors, physiotherapists and occupational therapists to provide the highest standard of care.

Doctors visit regularly and provide 24-hour coverage.

We invest heavily in ongoing training and staff development and are committed to the wellbeing of our staff, their health and safety. We also provide a caring and support environment for residents, staff and volunteers.

Mercy Parkland’s commitment to the health of the communities it serves is shown by the many partnerships developed to meet the needs of the community.

Some of these partnerships include: Te Waipuna Puawai Mercy Oasis and Te Ara Awhina Sisters of Mercy Elderly Outreach.

Ann Coughlan - Chief Executive

The environment in which Catholic Healthcare operates is increasingly demanding. The changing nature of society and the demands of the New Zealand community make care of the elderly a specialist area, requiring a variety of services to meet the needs required for each individual.

It is increasingly essential for Mercy Parklands to be able to anticipate developing needs and adapt our services to meet the community we serve. When I look back at our history I see we have come a long way but the distance travelled is just the start towards our planned destination.

A warm welcome awaits you at our beautiful facility, conveniently located in attractive park-like grounds adjacent to the wetland reserve on the Ellerslie-Remuera boundary.

Waiatarua Mercy Parklands Hospital and Rest Home is a 96-bed facility, offering a care package which includes rest home, hospital, respite and palliative care services.

Dennis Horton - Director for Mission

Our mission at Waiatarua Mercy Parklands calls us to be leaders in the field of residential care for the elderly. The vision we share with the Sisters of Mercy is holistic, offering an environment where both residents and those caring for them know that they are valued.

Skilled staff combine competence with dedication which, along with an emphasis on quality and best practice, means we are committed to ongoing improvement.

There is an emphasis on spiritual as well as physical and emotional needs and pastoral care is a vital component of the service we provide. Mercy Parklands is a place where community is fostered, events from the past remembered and today’s achievements celebrated. For all of us, it’s Mercy mission that makes the difference.