Residents have the right to:

• Receive the appropriate quality care
• Receive full information about their health and available treatments
• Be treated with dignity and respect
• Live without victimisation or discrimination
• Personal privacy
• Live in a safe, secure and homelike environment
• Be treated and accepted as an individual
• Maintain their independence
• Maintain control over and continue to make decisions in their daily life
• Have access to information about their rights, care and accommodation

Our residents

Care at Mercy Parklands is available to all, regardless of race, colour or religious belief. Remaining faithful to our mission, Mercy Parklands (through our dedicated team of staff ) is focused on providing a continuum of care in a caring and compassionate environment through quality healthcare.

We encourage family and friends to visit regularly and contribute to the ongoing care of their loved ones.